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Stories

Book Review: Unreasonable Hospitality

I've got to tell you about this incredible book, "Unreasonable Hospitality". I wanted to make a quick review and share my insights with you. 

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Forgotten Hotel Product: Sleep Experience

High cleaning standards, a fantastic bed and good customer service. It really doesn’t take much to please me as a hotel guest.

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The OG of Hybrid Hospitality

Unless you live in Amsterdam, you’ve probably never heard of Hotel Casa. So, what's special about it? Well, they’re pioneers of hybrid hospitality and they’re copied a lot — take other successful Amsterdam hotel concepts like Zoku, Social Hub, and CitizenM, for example.

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Inventory game (Hotel Revenue Management 4.0)

Hotel revenue management is a fascinating topic because even if you think you’re an expert, there’s a good chance you may still be leaving a lot of money on the table. 

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7 ideas to boost hotel revenue

There is a lot of discussion about the upcoming recession. We brainstormed some ideas to keep your occupancy rates high in the incoming months/years.

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Clever ideas you can “steal” from Zoku Hotels

‍Zoku is a small chain with hotels in Amsterdam, Copenhagen, Paris, and Vienna. They are good at upselling, especially services related to “work”.

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Hotel coworking that prints money

“People don’t mind paying $15 for an avocado toast, but it’s an entire mission to convince a hotel guest to pay the same price for a coworking.”

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