Most guests won’t tell you what’s wrong.

Not because they don’t care, but because it’s easier to stay quiet, check out politely… and never return.

That’s why hotels should take a cue from those smiley-face feedback buttons in public toilets. One press, instant opinion. (Just wash your hands after.)

Now imagine that idea built into a ‘testing room’, a dedicated space with quick-feedback buttons next to key features:

• 🌡️ Next to the A/C: Was the temperature easy to manage?
• 🛏️ By the bed: How were the mattress and pillows?
• 👂 Other side: Was it noisy overnight?
• ✨ Bathroom: Was it clean enough?
• 👩‍💻 Desk: Did the Wi-Fi hold up?

If it’s quick and discreet to say something was off, why not make it possible?