I've got to tell you about this incredible book, "Unreasonable Hospitality". I wanted to make a quick review and share my insights with you.
This review is written by Bruno Muchada. With his 15 years of experience in the hospitality industry, he currently leads as the Head of Expansion at Surf Office. His expertise lies in strategically elevating hotels, focusing on profitability, revenue management, and innovative guest experiences.
If you're in the hospitality game, consider this your new bible. But it's not just for professionals; it's a love letter to anyone who gets a thrill from creating unforgettable experiences for others.
It chronicles the rise of Eleven Madison Park restaurant, but that's just the start.
The book dives deep into the ethos of creating experiences that defy logic but win hearts. It's about transforming the mundane into the extraordinary.
In conclusion, "Unreasonable Hospitality" is more than just a book – it's a journey into the heart of what makes hospitality truly remarkable.
It's a must-read for anyone who wants to learn, grow, and be inspired in this dynamic industry.
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